PG&E Programs - Longer-Term Assistance
Address
Mailing
PO Box 997300
Sacramento, 95899
Phone Numbers
Alternate
(866) 743-2273
Business
(877) 660-6789
Description:
Budget Billing Program: A Balanced Payment Plan can make planning and budgeting easier. Our billing system uses your average energy use costs to calculate what your monthly payments will be.
Must not be on a payment plan or have a history of partial/late payments to enroll. You can start and end the program at any time.
Medical Baseline Program: Get additional quantities of energy at the lowest (baseline) price for residential customers. To qualify for Medical Baseline, a California-licensed physician must certify that a full-time resident in your home has a qualifying medical device to treat ongoing medical conditions. Only one application per household is required.
Some examples of qualifying medical conditions:
-Paraplegic, hemiplegic, or quadriplegic condition
-Multiple Sclerosis with additional heating and/or cooling needs
-Scleroderma with additional heating needs
-Life-threatening illness or compromised immune system, and additional heating and/or cooling are needed to sustain life or prevent medical deterioration
-Asthma and/or sleep apnea
Some examples of qualifying medical devices include:
-Motorized wheelchair/scooter
-IPPB or CPAP machines
-Respirator (all types)
-Hemodialysis machine
-Iron lung
-and more...
CARE program: provides a 20% discount off the utility bill of qualifying households. The discount and eligibility criteria were established by the Public Utilities Commission. If you qualify, PG&E will notify your landlord of your eligibility after your completed application has been received and verified. PG&E will contact you every year to verify your continued need for the program. Call for current income requirements.
FERA program: monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines. For more questions about the CARE/FERA program, call 866-743-2273 or email CAREandFERA@pge.com
Address Listings
Mailing (Primary)
PO Box 997300
Sacramento, 95899
Town:
Sacramento
Phone Numbers
Alternate
(866) 743-2273
Business
(877) 660-6789
Hours:
Sun 12:00 AM to 12:00 AM
Mon 07:00 AM to 07:00 PM
Tue 07:00 AM to 07:00 PM
Wed 07:00 AM to 07:00 PM
Thu 07:00 AM to 07:00 PM
Fri 07:00 AM to 07:00 PM
Sat 08:00 AM to 05:00 PM
Provider Service Area
CA
Mariposa (serves entire county)
Tuolumne (serves entire county)
Amador (serves entire county)
Calaveras (serves entire county)
Alpine (serves entire county)
Eligibility:
Below poverty, Disabled, Low Income
Languages:
English, Translator (all), Spanish
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